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Terms of Service

Last updated: October 20, 2026

Contents

1. Introduction

1.1 Purpose

These Terms of Service (“Terms”) govern your use of Rent a Mac’s services and website. By using our services, you agree to the terms outlined in this agreement, which form a legally binding contract between you (“the user”) and the Company. This agreement protects both parties by setting clear expectations regarding the use of our services.

1.1.1 The Company

Rent a Mac is a brand operated by two companies. The “Company” (also “we” or “us”) is the company that provides your service and issues your invoices:

(a) WLF Digital Solutions US Inc., a Delaware corporation, 8 The Green, Ste R, Dover, DE 19901, United States.

(b) WLF Digital Solutions Ltd, a company registered in the Republic of Cyprus under number HE 478767, Griva Digeni 51, Office 202, 8047 Paphos, Cyprus.

The Company is named at checkout and on your invoices.

1.2 Acceptance

By creating an account, subscribing, or otherwise accessing or using our services, you agree to these Terms. If you do not agree to these Terms or any part of our policies, including our Privacy Policy and Acceptable Use Policy, you may not use our services. The Company may update these Terms as described in Section 9.

2. Services Provided

2.1 Description

Rent a Mac provides remote access to dedicated Mac computers hosted in our data centers, offering macOS environments tailored to individual and business needs. Our services are designed for various professional purposes, including software development, graphic design, and testing environments.

2.1.1 Remote Access Only

The Mac computers remain in our data centers at all times. You receive remote access to the computer assigned to you for the duration of your subscription; you do not receive possession of, or title to, any hardware.

2.2 Eligibility

To access our services, you must be at least 18 years old or the legal age of majority in your jurisdiction. By registering, you confirm that you meet this requirement and are legally authorized to enter into this agreement. Accounts created by individuals who do not meet this requirement are subject to suspension or termination without prior notice.

2.3 Service Availability

We aim to keep the Services available at all times, but we do not guarantee that they will be uninterrupted or error-free. The Services may be interrupted for maintenance, hardware failure, network outages, or other events beyond our reasonable control, and the Company is not liable for any delay or failure caused by such events. The Company may replace the Mac assigned to you with an equivalent one when needed.

2.4 Backups

You are solely responsible for backing up your data. Hardware failure, maintenance, or a wipe under these Terms may cause the permanent loss of data stored on an assigned Mac.

2.5 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, AND THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

2.6 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) THE COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, OR DATA, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES; AND (B) THE COMPANY’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED ONE MONTH OF THE FEES FOR THE AFFECTED SERVICES, CALCULATED PRO RATA FOR PLANS BILLED OVER LONGER PERIODS, AND IN NO CASE MORE THAN THE AMOUNTS YOU ACTUALLY PAID. Nothing in these Terms limits any liability that cannot be limited under applicable law.

3. User Responsibilities

3.1 Account Information

You are required to provide accurate, complete, and current information during the registration process. It is your responsibility to keep your account details updated, including email and billing information. Providing false or misleading information may result in account suspension or termination.

3.2 Compliance

You agree to use the services in accordance with all applicable laws, regulations, and these Terms. Unauthorized sharing of your account credentials is prohibited. You are solely responsible for any activity conducted through your account and must notify us immediately of any unauthorized access or security breaches.

3.3 Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless the Company, its affiliates, and their directors, officers, and employees from any claims, losses, damages, fines, and expenses, including reasonable attorneys’ fees, arising out of your use of the Services, your data or activities on an assigned Mac, or your breach of these Terms or of applicable law.

4. Acceptable Use Policy

4.1 Prohibited Activities

You agree not to engage in any of the following activities:

4.1.1 Unauthorized Access

Attempting to gain unauthorized access to other systems, accounts, services, or networks.

4.1.2 Malicious Software

Engaging in activities that distribute, host, execute, or support malicious software, including viruses, malware, ransomware, spyware, or similar harmful code.

4.1.3 Illegal Activity

Conducting illegal activities, including but not limited to copyright infringement, fraud, unauthorized data mining, identity misuse, or any other activity prohibited by applicable law.

4.1.4 Spam and Abuse

Sending unsolicited emails (“spam”), bulk or automated messaging, operating open SMTP relays, mass account creation, or otherwise generating spam traffic, including traffic designed to manipulate analytics, ads, or reputation systems.

4.2 Enforcement

4.2.1 Suspension or Termination

Failure to comply with this policy may result in immediate account suspension or termination and potential legal action. The Company reserves the right to monitor usage and investigate any suspected violations.

4.2.2 Suspicious or Harmful Activity

At our sole discretion, if unusual, suspicious, or potentially harmful activity is detected, the Company may suspend or block the user’s account, revoke access to the assigned Mac(s), and wipe any associated data without prior notice.

4.2.3 No Refund for Violations

If action is taken due to a violation or suspected harmful activity, no refund will be issued, regardless of the remaining subscription term.

4.2.4 KYC Verification

The Company reserves the right to require users to complete a Know Your Customer (KYC) verification process before restoring access.

4.2.5 Account Reactivation

If the KYC process is successfully completed, the user’s account may be reactivated and access to an assigned Mac restored, depending on the severity and nature of the activity that led to the suspension.

4.2.6 Permanent Suspension

If the violation is deemed too severe, the Company reserves the right to permanently suspend the account even after KYC completion.

5. Subscription and Payment

5.1 Plans

5.1.1 Available Plans

We offer flexible subscription plans, detailed on our Pricing page. These plans cater to varying user needs, from daily plans to long-term options.

5.1.2 Price Changes

Subscription rates are subject to change; however, users will be notified in advance of any changes affecting their current plans.

5.2 Payment Methods

5.2.1 Accepted Payment Methods

Payments are accepted via credit/debit cards and PayPal.

5.2.2 Payment Requirement

All payments must be completed at the time of subscription activation. Failure to process payment may result in suspension of services.

5.3 Billing Cycle

5.3.1 Automatic Renewal

Subscriptions renew automatically at the start of each billing cycle.

5.3.2 Renewal Notifications

Users will be notified of upcoming renewals via email.

5.3.3 Cancellation Responsibility

It is the user’s responsibility to manage cancellations to avoid automatic renewals.

5.4 Renewal Payment Failure and Data Wipe

5.4.1 Grace Period

If a renewal payment cannot be processed, the Company may allow the assigned Mac to remain online for a limited grace period while further payment attempts are made.

5.4.2 Retry Attempts

During the grace period, the Company may retry the payment up to three times.

5.4.3 Email Notifications

The user will receive an email notification following each failed payment attempt, providing an opportunity to update the payment method or pay the outstanding invoice before any loss of access or data occurs.

5.4.4 Automatic Data Wipe

If payment is not successfully completed during the grace period, the assigned Mac may be automatically wiped.

5.4.5 Scope of Data Wipe

The wipe permanently erases all data, files, settings, and installed software on the Mac.

5.4.6 Unrecoverable Process

The wipe is automated, final, and unrecoverable.

5.4.7 User Responsibility

Users are responsible for maintaining a valid payment method with sufficient available funds before each renewal date.

5.4.8 Outstanding Invoice Payment

If a payment failure notification is received, the user should promptly pay the outstanding invoice through the Invoices page or update their payment information.

5.4.9 Cancelled Subscriptions

If a subscription has been cancelled, the assigned Mac will be wiped on the subscription expiration date unless the subscription is reactivated before that date.

5.4.10 No Liability for Data Loss

The Company is not responsible for any data loss resulting from failed renewal payments, expired subscriptions, or failure to reactivate a subscription before expiration.

5.5 Taxes

5.5.1 Prices Exclusive of Tax

Unless stated otherwise, prices are exclusive of taxes. Applicable sales, use, or value-added taxes are calculated at checkout based on the billing address you provide and are added to your invoice.

5.5.2 Billing Address

You must provide an accurate and complete billing address and keep it up to date. The Company may charge, and you agree to pay, any tax that becomes due because of inaccurate information you provided.

6. Cancellation and Refunds

6.1 Cancellation

6.1.1 Cancellation Method

Users may cancel their subscriptions at any time through their account settings.

6.1.2 Cancellation Deadline

Cancellation requests must be submitted before the next billing cycle to avoid charges for the subsequent period.

6.1.3 Access After Cancellation

Access to services will remain active until the end of the current billing cycle.

6.2 Refunds

6.2.1 Refund Eligibility

Refunds may be issued, at the Company’s discretion, only in cases where services were unavailable due to technical issues or server unavailability.

6.2.2 Refund Requests

Requests for refunds must be submitted within 14 days of the incident and are processed only after you have wiped the assigned Mac from your dashboard.

6.2.3 Discretionary Refunds

Refunds for unused time are issued at the Company’s discretion.

6.3 Disputes

6.3.1 Payment Disputes

In the event that any transaction or payment made by a user is disputed, the Company reserves the absolute right, without prior notice, to immediately suspend or terminate all active subscriptions associated with the user’s account.

6.3.2 Device Wipe Upon Dispute

Upon such termination, all assigned devices, including but not limited to Mac instances, shall be remotely wiped, and the corresponding subscriptions shall be deemed terminated with immediate effect.

6.3.3 Refusal of Future Services

The Company shall not provide or otherwise make available any new devices or services to users involved in payment disputes, irrespective of the outcome of such disputes.

6.3.4 Protective Actions

The Company further reserves the right to take any actions it deems necessary to safeguard its systems, infrastructure, and proprietary interests, including but not limited to data removal, access revocation, and the pursuit of any remedies available under applicable law.

7. Governing Law and Dispute Resolution

7.1 Customers of WLF Digital Solutions Ltd

Where the Company is WLF Digital Solutions Ltd, these Terms are governed exclusively by, and shall be construed in accordance with, the laws of the Republic of Cyprus, wherever the user is located. The courts of Cyprus shall have jurisdiction over any dispute arising out of or in connection with these Terms. Notwithstanding the foregoing, WLF Digital Solutions Ltd reserves the right, at its sole discretion, to bring or pursue proceedings against any user before any other court of competent jurisdiction that it considers appropriate, including, without limitation, the courts of the user’s place of residence, domicile, or registered office.

7.2 Customers of WLF Digital Solutions US Inc.

This Section 7.2, including Sections 7.2.1 to 7.2.7, applies only to customers of WLF Digital Solutions US Inc. It does not apply to customers of WLF Digital Solutions Ltd, who are covered by Section 7.1. “Dispute” means any dispute, claim, or controversy between you and WLF Digital Solutions US Inc. arising out of or relating to these Terms or the Services.

7.2.1 Governing Law (US Inc. Customers)

For customers of WLF Digital Solutions US Inc., these Terms and any Dispute are governed by the laws of the State of Texas and applicable United States federal law, without regard to conflict-of-laws rules. The Federal Arbitration Act governs Sections 7.2.4 and 7.2.5.

7.2.2 Informal Resolution (US Inc. Customers)

Before starting any proceeding, the party raising a Dispute must send the other party a written notice describing the Dispute and the relief sought. Notices to WLF Digital Solutions US Inc. must be sent to support@rentamac.io with the subject “Legal Notice”. The parties will try in good faith to resolve the Dispute for 30 days after the notice is received, and any limitation period is suspended during that time.

7.2.3 Small Claims (US Inc. Customers)

Either party may bring an individual Dispute in a small claims or justice court in the county where you reside or in Harris County, Texas, as long as the Dispute remains in that court and is pursued on an individual basis.

7.2.4 Arbitration (US Inc. Customers)

Except for Disputes brought under Section 7.2.3 and claims by either party for injunctive relief to stop the infringement of intellectual property rights or unauthorized access to or misuse of the Services, any Dispute will be resolved by final and binding individual arbitration administered by the American Arbitration Association (“AAA”). The AAA Consumer Arbitration Rules apply if you use the Services primarily for personal, family, or household purposes; otherwise, the AAA Commercial Arbitration Rules apply. A single arbitrator will decide the Dispute on the basis of written submissions or by video conference, unless the arbitrator decides that an in-person hearing is needed, in which case it will be held in Harris County, Texas, unless the applicable AAA rules require a different location. Fees are allocated according to the applicable AAA rules. If 25 or more similar arbitration demands are filed against WLF Digital Solutions US Inc. by, or with the assistance of, the same or coordinated counsel, the AAA Mass Arbitration Supplementary Rules apply. The arbitrator may award relief only in favor of the individual party seeking it and only to the extent necessary to resolve that party’s individual claim.

7.2.5 Class Action Waiver (US Inc. Customers)

YOU AND WLF DIGITAL SOLUTIONS US INC. MAY BRING CLAIMS AGAINST EACH OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. If this waiver is found to be unenforceable as to any claim, that claim, and only that claim, will be severed and decided by a court under Section 7.2.6 after the arbitration of all other claims has been completed.

7.2.6 Courts and Jury Waiver (US Inc. Customers)

Subject to Section 7.2.3, any Dispute that is not arbitrated, and any action to compel arbitration or to confirm, modify, or vacate an arbitration award, will be brought exclusively in the state courts located in Harris County, Texas, or in the United States District Court for the Southern District of Texas, Houston Division, and each party consents to the personal jurisdiction of those courts. TO THE EXTENT PERMITTED BY LAW, YOU AND WLF DIGITAL SOLUTIONS US INC. EACH WAIVE ANY RIGHT TO A TRIAL BY JURY.

7.2.7 US Inc. Customers Outside the United States

If you are a customer of WLF Digital Solutions US Inc. and a consumer residing outside the United States, Sections 7.2.4 to 7.2.6 apply only to the extent permitted by the mandatory laws of your country of residence.

8.1 Application to Business Customers

This Section 8 applies only where you are using the Services for business, commercial, or professional purposes. By entering into these Terms as a business customer, you represent that you are doing so for business, commercial, or professional purposes and not for personal, family, or household purposes. This Section 8 does not apply to, and creates no obligation for, any customer acting as a consumer, and nothing in this Section limits any right a consumer may have under applicable mandatory consumer-protection law.

Where you are a business customer, if we prevail in any dispute, claim, action, collection matter, arbitration (if any), or other proceeding arising out of or relating to these Terms, the Services, any Order Form, any unpaid amounts, or the enforcement, interpretation, breach, termination, or validity of any of the foregoing, you agree to reimburse us for our reasonable attorneys’ fees, court costs, arbitration fees (if any), expert witness fees, collection costs, and other reasonable out-of-pocket expenses incurred in connection with the dispute.

8.3 Direct Disputes and Fee-Shifting

The parties expressly intend this Section to apply to direct disputes between you and us, including claims brought by either party against the other, and not only to third-party claims or indemnity matters. The parties further intend this Section to override any default rule that each party bears its own attorneys’ fees.

8.4 Scope of Recoverable Costs

Recoverable fees and costs include reasonable fees and costs incurred before filing suit or arbitration, during litigation or arbitration, in settlement negotiations, on appeal, in post-judgment proceedings, and in enforcing or collecting any judgment, award, settlement, or payment obligation.

8.5 When We Prevail

For purposes of this Section, we “prevail” if we obtain substantially the relief sought, defeat substantially the relief sought against us, obtain dismissal of claims against us, obtain payment or performance after initiating enforcement efforts, or otherwise achieve a material favorable resolution by judgment, arbitration award, settlement, voluntary dismissal, or other final resolution.

Any award of attorneys’ fees or costs under this Section must be reasonable and may not exceed the amount permitted by applicable law.

9. Changes to Terms

9.1 Modifications

The Company may modify these Terms at any time by publishing the updated Terms on our website. Changes apply only going forward: a change to Section 7 does not apply to any Dispute that arose before the change takes effect. Users are encouraged to review the Terms periodically to stay informed of updates.

10. Contact Information

10.1 Support

For questions, concerns, or assistance, please visit our Support page or contact us at support@rentamac.io. Our support team is available to help with any account or service-related issues.

Legal notices to the Company must be sent in writing to the address of the Company that provides your service, as listed in Section 1.1.1, with a copy to support@rentamac.io. Notices under Section 7.2.2 may be sent by email only.