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Condiciones de uso

Last updated: October 5, 2026

Contents

1. Introducción

1.1 Propósito

These Terms of Service (“Terms”) govern your use of Rent a Mac’s services and website. By using our services, you agree to the terms outlined in this agreement, which form a legally binding contract between you (“the user”) and the Company. This agreement protects both parties by setting clear expectations regarding the use of our services.

1.1.1 The Company

Rent a Mac is a brand operated by two companies. The “Company” (also “we” or “us”) is the company that provides your service and issues your invoices, determined by the data center your service is delivered from:

(a) Data center in the United States: WLF Digital Solutions US Inc., a Delaware corporation, 8 The Green, Ste R, Dover, DE 19901, United States.

(b) Data centers outside the United States, currently in Cyprus and India: WLF Digital Solutions Ltd, a company registered in the Republic of Cyprus under number HE 478767, Griva Digeni 51, Office 202, 8047 Paphos, Cyprus.

The data center is shown when you subscribe, and the Company is named on your invoices.

1.2 Aceptación

By creating an account, subscribing, or otherwise accessing or using our services, you agree to these Terms. If you do not agree to these Terms or any part of our policies, including our Privacy Policy and Acceptable Use Policy, you may not use our services. The Company may update these Terms as described in Section 9.

2. Servicios prestados

2.1 Descripción

Rent a Mac provides remote access to dedicated Mac computers hosted in our data centers, offering macOS environments tailored to individual and business needs. Our services are designed for various professional purposes, including software development, graphic design, and testing environments.

2.1.1 Remote Access Only

The Mac computers are owned by the Company and remain in our data centers at all times. You receive remote access to the computer assigned to you for the duration of your subscription; you do not receive possession of, or title to, any hardware.

2.2 Elegibilidad

Para acceder a nuestros servicios, debe tener al menos 18 años o la mayoría de edad legal en su jurisdicción. Al registrarse, confirma que cumple este requisito y que está legalmente autorizado para suscribir este acuerdo. Las cuentas creadas por personas que no cumplan este requisito podrán ser suspendidas o canceladas sin previo aviso.

2.3 Service Availability

We aim to keep the Services available at all times, but we do not guarantee that they will be uninterrupted or error-free. The Services may be interrupted for maintenance, hardware failure, network outages, or other events beyond our reasonable control, and the Company is not liable for any delay or failure caused by such events. The Company may replace the Mac assigned to you with an equivalent one when needed.

2.4 Backups

You are solely responsible for backing up your data. Hardware failure, maintenance, or a wipe under these Terms may cause the permanent loss of data stored on an assigned Mac.

2.5 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, AND THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

2.6 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) THE COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, OR DATA, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES; AND (B) THE COMPANY’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED ONE MONTH OF THE FEES FOR THE AFFECTED SERVICES, CALCULATED PRO RATA FOR PLANS BILLED OVER LONGER PERIODS, AND IN NO CASE MORE THAN THE AMOUNTS YOU ACTUALLY PAID. Nothing in these Terms limits any liability that cannot be limited under applicable law.

3. Responsabilidades del usuario

3.1 Información de la Cuenta

Durante el proceso de registro, debe proporcionar información precisa, completa y actualizada. Es su responsabilidad mantener actualizados los datos de su cuenta, incluidos los de correo electrónico y facturación. El suministro de información falsa o engañosa puede dar lugar a la suspensión o cancelación de la cuenta.

3.2 Cumplimiento

Usted se compromete a utilizar los servicios de conformidad con todas las leyes y reglamentos aplicables, así como con las presentes Condiciones. Está prohibido compartir sin autorización las credenciales de su cuenta. Usted es el único responsable de cualquier actividad realizada a través de su cuenta y debe notificarnos inmediatamente cualquier acceso no autorizado o violación de la seguridad.

3.3 Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless the Company, its affiliates, and their directors, officers, and employees from any claims, losses, damages, fines, and expenses, including reasonable attorneys’ fees, arising out of your use of the Services, your data or activities on an assigned Mac, or your breach of these Terms or of applicable law.

4. Política de uso aceptable

4.1 Actividades prohibidas

Usted acepta no participar en ninguna de las siguientes actividades:

4.1.1 Acceso No Autorizado

Intentar obtener acceso no autorizado a otros sistemas, cuentas, servicios o redes.

4.1.2 Software Malicioso

Participar en actividades que distribuyan, alojen, ejecuten o apoyen software malicioso, incluyendo virus, malware, ransomware, spyware o código dañino similar.

4.1.3 Actividad ilegal

Realización de actividades ilegales, incluyendo, pero sin limitarse a, infracción de derechos de autor, fraude, minería de datos no autorizada, uso indebido de identidad, o cualquier otra actividad prohibida por la ley aplicable.

4.1.4 Spam y Abuso

Envío de correos electrónicos no solicitados (“spam”), mensajería masiva o automatizada, operación de relés SMTP abiertos, creación masiva de cuentas o generación de tráfico de spam de cualquier otra forma, incluido el tráfico diseñado para manipular análisis, anuncios o sistemas de reputación.

4.2 Cumplimiento

4.2.1 Suspensión o Terminación

Failure to comply with this policy may result in immediate account suspension or termination and potential legal action. The Company reserves the right to monitor usage and investigate any suspected violations.

4.2.2 Actividad sospechosa o perjudicial

At our sole discretion, if unusual, suspicious, or potentially harmful activity is detected, the Company may suspend or block the user’s account, revoke access to the assigned Mac(s), and wipe any associated data without prior notice.

4.2.3 Sin Reembolso por Incumplimientos

Si se toman medidas debido a una infracción o actividad perjudicial sospechosa, no se emitirá ningún reembolso, independientemente del plazo de suscripción restante.

4.2.4 Verificación KYC

The Company reserves the right to require users to complete a Know Your Customer (KYC) verification process before restoring access.

4.2.5 Reactivación de la cuenta

If the KYC process is successfully completed, the user’s account may be reactivated and access to an assigned Mac restored, depending on the severity and nature of the activity that led to the suspension.

4.2.6 Suspensión Permanente

If the violation is deemed too severe, the Company reserves the right to permanently suspend the account even after KYC completion.

5. Suscripción y pago

5.1 Planes

5.1.1 Planes disponibles

We offer flexible subscription plans, detailed on our Pricing page. These plans cater to varying user needs, from daily plans to long-term options.

5.1.2 Cambios de Precio

Las tarifas de suscripción están sujetas a cambios; sin embargo, se notificará a los usuarios con antelación de cualquier cambio que afecte sus planes actuales.

5.2 Métodos de pago

5.2.1 Métodos de pago aceptados

Se aceptan pagos con tarjetas de crédito/débito y PayPal.

5.2.2 Requisito de pago

Todos los pagos deben completarse en el momento de la activación de la suscripción. La falta de procesamiento del pago puede resultar en la suspensión de los servicios.

5.3 Ciclo de Facturación

5.3.1 Renovación Automática

Las suscripciones se renuevan automáticamente al inicio de cada ciclo de facturación.

5.3.2 Notificaciones de renovación

Se notificará a los usuarios de las próximas renovaciones por correo electrónico.

5.3.3 Responsabilidad de Cancelación

Es responsabilidad del usuario gestionar las cancelaciones para evitar renovaciones automáticas.

5.4 Fallo de pago de renovación y borrado de datos

5.4.1 Período de gracia

If a renewal payment cannot be processed, the Company may allow the assigned Mac to remain online for a limited grace period while further payment attempts are made.

5.4.2 Intentos de reintento

Durante el período de gracia, la Compañía puede reintentar el pago hasta tres veces.

5.4.3 Notificaciones por correo electrónico

El usuario recibirá una notificación por correo electrónico después de cada intento de pago fallido, brindando la oportunidad de actualizar el método de pago o pagar la factura pendiente antes de que ocurra cualquier pérdida de acceso o datos.

5.4.4 Borrado Automático de Datos

If payment is not successfully completed during the grace period, the assigned Mac may be automatically wiped.

5.4.5 Alcance del borrado de datos

La limpieza borra permanentemente todos los datos, archivos, configuraciones y software instalado en el Mac.

5.4.6 Proceso Irrecuperable

El borrado es automatizado, final e irrecuperable.

5.4.7 Responsabilidad del usuario

Los usuarios son responsables de mantener un método de pago válido con fondos suficientes disponibles antes de cada fecha de renovación.

5.4.8 Pago de Factura Pendiente

Si se recibe una notificación de pago fallido, el usuario debe pagar prontamente la factura pendiente a través de la página de Facturas o actualizar su información de pago.

5.4.9 Suscripciones Canceladas

If a subscription has been cancelled, the assigned Mac will be wiped on the subscription expiration date unless the subscription is reactivated before that date.

5.4.10 Sin responsabilidad por pérdida de datos

The Company is not responsible for any data loss resulting from failed renewal payments, expired subscriptions, or failure to reactivate a subscription before expiration.

5.5 Taxes

5.5.1 Prices Exclusive of Tax

Unless stated otherwise, prices are exclusive of taxes. Applicable sales, use, or value-added taxes are calculated at checkout based on the billing address you provide and are added to your invoice.

5.5.2 Billing Address

You must provide an accurate and complete billing address and keep it up to date. The Company may charge, and you agree to pay, any tax that becomes due because of inaccurate information you provided.

6. Cancelación y reembolso

6.1 Cancelación

6.1.1 Método de Cancelación

Los usuarios pueden cancelar sus suscripciones en cualquier momento a través de la configuración de su cuenta.

6.1.2 Plazo de Cancelación

Las solicitudes de cancelación deben presentarse antes del próximo ciclo de facturación para evitar cargos por el período subsiguiente.

6.1.3 Acceso después de la cancelación

El acceso a los servicios permanecerá activo hasta el final del ciclo de facturación actual.

6.2 Reembolsos

6.2.1 Elegibilidad para Reembolso

Refunds may be issued, at the Company’s discretion, only in cases where services were unavailable due to technical issues or server unavailability.

6.2.2 Plazo de solicitud de reembolso

Las solicitudes de reembolso deben presentarse dentro de los 14 días posteriores al incidente.

6.2.3 Reembolsos discrecionales

Refunds for unused time are issued at the Company’s discretion.

6.3 Disputas

6.3.1 Disputas de Pago

In the event that any transaction or payment made by a user is disputed, the Company reserves the absolute right, without prior notice, to immediately suspend or terminate all active subscriptions associated with the user’s account.

6.3.2 Borrado del dispositivo en caso de disputa

Upon such termination, all assigned devices, including but not limited to Mac instances, shall be remotely wiped, and the corresponding subscriptions shall be deemed terminated with immediate effect.

6.3.3 Rechazo de Servicios Futuros

The Company shall not provide or otherwise make available any new devices or services to users involved in payment disputes, irrespective of the outcome of such disputes.

6.3.4 Acciones de protección

La Compañía se reserva además el derecho de tomar las medidas que considere necesarias para salvaguardar sus sistemas, infraestructura e intereses de propiedad, incluyendo, entre otras, la eliminación de datos, la revocación de acceso y la búsqueda de cualquier recurso disponible según la ley aplicable.

7. Governing Law and Dispute Resolution

7.1 Customers of WLF Digital Solutions Ltd (Data Centers Outside the United States)

Where the Company is WLF Digital Solutions Ltd, these Terms are governed exclusively by, and shall be construed in accordance with, the laws of the Republic of Cyprus, wherever the user is located. The courts of Cyprus shall have jurisdiction over any dispute arising out of or in connection with these Terms. Notwithstanding the foregoing, WLF Digital Solutions Ltd reserves the right, at its sole discretion, to bring or pursue proceedings against any user before any other court of competent jurisdiction that it considers appropriate, including, without limitation, the courts of the user’s place of residence, domicile, or registered office.

7.2 Customers of WLF Digital Solutions US Inc. (United States Data Center)

This Section 7.2, including Sections 7.2.1 to 7.2.7, applies only to customers of WLF Digital Solutions US Inc., meaning customers whose service is delivered from our data center in the United States. It does not apply to customers of WLF Digital Solutions Ltd, who are covered by Section 7.1. “Dispute” means any dispute, claim, or controversy between you and WLF Digital Solutions US Inc. arising out of or relating to these Terms or the Services.

7.2.1 Governing Law (US Inc. Customers)

For customers of WLF Digital Solutions US Inc., these Terms and any Dispute are governed by the laws of the State of Texas and applicable United States federal law, without regard to conflict-of-laws rules. The Federal Arbitration Act governs Sections 7.2.4 and 7.2.5.

7.2.2 Informal Resolution (US Inc. Customers)

Before starting any proceeding, the party raising a Dispute must send the other party a written notice describing the Dispute and the relief sought. Notices to WLF Digital Solutions US Inc. must be sent to support@rentamac.io with the subject “Legal Notice”. The parties will try in good faith to resolve the Dispute for 30 days after the notice is received, and any limitation period is suspended during that time.

7.2.3 Small Claims (US Inc. Customers)

Either party may bring an individual Dispute in a small claims or justice court in the county where you reside or in Harris County, Texas, as long as the Dispute remains in that court and is pursued on an individual basis.

7.2.4 Arbitration (US Inc. Customers)

Except for Disputes brought under Section 7.2.3 and claims by either party for injunctive relief to stop the infringement of intellectual property rights or unauthorized access to or misuse of the Services, any Dispute will be resolved by final and binding individual arbitration administered by the American Arbitration Association (“AAA”). The AAA Consumer Arbitration Rules apply if you use the Services primarily for personal, family, or household purposes; otherwise, the AAA Commercial Arbitration Rules apply. A single arbitrator will decide the Dispute on the basis of written submissions or by video conference, unless the arbitrator decides that an in-person hearing is needed, in which case it will be held in Harris County, Texas, unless the applicable AAA rules require a different location. Fees are allocated according to the applicable AAA rules. If 25 or more similar arbitration demands are filed against WLF Digital Solutions US Inc. by, or with the assistance of, the same or coordinated counsel, the AAA Mass Arbitration Supplementary Rules apply. The arbitrator may award relief only in favor of the individual party seeking it and only to the extent necessary to resolve that party’s individual claim.

7.2.5 Class Action Waiver (US Inc. Customers)

YOU AND WLF DIGITAL SOLUTIONS US INC. MAY BRING CLAIMS AGAINST EACH OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. If this waiver is found to be unenforceable as to any claim, that claim, and only that claim, will be severed and decided by a court under Section 7.2.6 after the arbitration of all other claims has been completed.

7.2.6 Courts and Jury Waiver (US Inc. Customers)

Subject to Section 7.2.3, any Dispute that is not arbitrated, and any action to compel arbitration or to confirm, modify, or vacate an arbitration award, will be brought exclusively in the state courts located in Harris County, Texas, or in the United States District Court for the Southern District of Texas, Houston Division, and each party consents to the personal jurisdiction of those courts. TO THE EXTENT PERMITTED BY LAW, YOU AND WLF DIGITAL SOLUTIONS US INC. EACH WAIVE ANY RIGHT TO A TRIAL BY JURY.

7.2.7 US Inc. Customers Outside the United States

If you are a customer of WLF Digital Solutions US Inc. and a consumer residing outside the United States, Sections 7.2.4 to 7.2.6 apply only to the extent permitted by the mandatory laws of your country of residence.

8.1 Application to Business Customers

This Section 8 applies only where you are using the Services for business, commercial, or professional purposes. By entering into these Terms as a business customer, you represent that you are doing so for business, commercial, or professional purposes and not for personal, family, or household purposes. This Section 8 does not apply to, and creates no obligation for, any customer acting as a consumer, and nothing in this Section limits any right a consumer may have under applicable mandatory consumer-protection law.

Where you are a business customer, if we prevail in any dispute, claim, action, collection matter, arbitration (if any), or other proceeding arising out of or relating to these Terms, the Services, any Order Form, any unpaid amounts, or the enforcement, interpretation, breach, termination, or validity of any of the foregoing, you agree to reimburse us for our reasonable attorneys’ fees, court costs, arbitration fees (if any), expert witness fees, collection costs, and other reasonable out-of-pocket expenses incurred in connection with the dispute.

8.3 Direct Disputes and Fee-Shifting

The parties expressly intend this Section to apply to direct disputes between you and us, including claims brought by either party against the other, and not only to third-party claims or indemnity matters. The parties further intend this Section to override any default rule that each party bears its own attorneys’ fees.

8.4 Scope of Recoverable Costs

Recoverable fees and costs include reasonable fees and costs incurred before filing suit or arbitration, during litigation or arbitration, in settlement negotiations, on appeal, in post-judgment proceedings, and in enforcing or collecting any judgment, award, settlement, or payment obligation.

8.5 When We Prevail

For purposes of this Section, we “prevail” if we obtain substantially the relief sought, defeat substantially the relief sought against us, obtain dismissal of claims against us, obtain payment or performance after initiating enforcement efforts, or otherwise achieve a material favorable resolution by judgment, arbitration award, settlement, voluntary dismissal, or other final resolution.

Any award of attorneys’ fees or costs under this Section must be reasonable and may not exceed the amount permitted by applicable law.

9. Changes to Terms

9.1 Modifications

The Company may modify these Terms at any time by publishing the updated Terms on our website. Changes apply only going forward: a change to Section 7 does not apply to any Dispute that arose before the change takes effect. Users are encouraged to review the Terms periodically to stay informed of updates.

10. Contact Information

10.1 Support

For questions, concerns, or assistance, please visit our Support page or contact us at support@rentamac.io. Our support team is available to help with any account or service-related issues.

Legal notices to the Company must be sent in writing to the address of the Company that provides your service, as listed in Section 1.1.1, with a copy to support@rentamac.io. Notices under Section 7.2.2 may be sent by email only.